A website called NJMCDirect, which is run by the New Jersey Municipal Court, help people to pay their traffic tickets quickly and easily. Thousand of people in the state who need to pay their traffic tickets now use this method. But, as with any online site, it’s important to have good customer service in case users have any problems.
The information in this article includes how to contact NJMCDirect’s customer service, common problems that their customer service can help with, and helpful hints for calling their customer service. Users can be sure they can find their way around the platform and get help if they need it now that they know this.
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NJMCDirect Customer Support Contact Info
Customers who want assistance with their platform have many choices available to them through NJMCDirect. Here are the major ways to get in touch with their customer service team:
Phone Support
Customers can reach NJMCDirect’s customer service representatives at 973-284-4945. The phone line is open Monday through Friday, 8:00 a.m. to 4:30 p.m. EST. If you need assistance with the NJMCDirect platform, a person will be available to help.
Email Support
NJMCDirect offers email help to consumers who require assistance. For general queries concerning licensing, registration, title, facilities, or vehicle inspections, please email MVC at [[email protected]]. If you have issues about driving schools, you may send an email to [email protected].
To inquire about uninsured motorist suspensions, email [[email protected].]. If you have any queries concerning ignition interlock suspensions or other sorts of suspensions, please send an email at [email protected]. For assistance with NJMCDirect ticket payment, use their online tutorial at https://njmcdirectt.online/.
Live Chat Support
NJMCDirect also has a live chat function on its website. If you have a question or need help, simply click the “Chat with Us” icon on the site to start a chat with a support person. This option is accessible around the clock, so you can obtain support whenever you need it.
Other NJMCDirect Customer Support Information
Besides the above contact options, here are some other important things to remember when you need to get in touch with NJMCDirect customer service:
- If you prefer to contact NJMCDirect by fax, their customer support fax number is 973-284-4914.
- The NJMCDirect Customer Support office is located at NJMC Public Safety Building, 2ND Floor, 228 Chesnutt Street. Please note that the office hours are Monday-Friday from 8 A.M. to 4 P.M., which is not the same as the NJMCDirect portal working hours.
If you require assistance with the NJMCDirect platform, please contact their customer support staff by phone, email, or live chat. Additionally, if you want to contact them via fax, their fax number is accessible. You may also go to their customer service center during business hours.